Licensed Haitian-American RNs become your patients' advocates - calling in Creole, scheduling appointments, arranging transportation, and ensuring medications get filled.Ready to deploy in 7 days. No hiring, training, or cultural competency programs needed.
Cultural Bridge
Native Creole speakers who understand Haitian health beliefs, family dynamics, and community resources
Clinical Expertise
Licensed RNs who can assess symptoms, recognize red flags, and escalate urgent issues to your clinical team
System Navigation
Knows Indiana Medicaid, transportation services, pharmacy networks, and specialist availability
Why Haitian Patients Keep Coming Back
Your Haitian patients understand their medical condition. The problem is everything that happens after they leave your hospital.
Language Barrier
Discharge instructions in English don't translate to understanding. Medical terminology gets lost in translation.
System Navigation
Patients can't navigate insurance, scheduling systems, or specialist referrals without cultural context.
No Follow-Through
Without ongoing support, patients miss appointments, stop medications, and return to emergency.
What Typically Happens vs What Should Happen
Current Process
With Our Navigators
What Our Haitian-American RNs Actually Do
Proven with our Haitian church community, founded by RNs who see preventable readmissions daily. We bridge the language and cultural gap that causes patients to fall through the cracks.
Our Service
24-Hour Creole Contact
Licensed RN calls patient within 24 hours of discharge in native language to review instructions and address concerns.
Appointment Scheduling
Navigator schedules all follow-up appointments and confirms patient understanding of when and where to go.
Transportation Coordination
Arranges medical transport through Indiana Medicaid and community resources, ensuring patients can actually get to appointments.
Medication Management
Confirms pharmacy pickup, explains dosage in Creole, and identifies medication adherence barriers.
Red Flag Escalation
Licensed RNs recognize concerning symptoms and immediately escalate to hospital clinical team for intervention.
90-Day Pilot Timeline
Hospital Discharge
Patient leaves with standard discharge instructions
24-Hour Call
RN navigator calls in Creole to review plan
Care Coordination
Schedule appointments, arrange transport, confirm meds
30-Day Follow-up
Weekly check-ins ensure successful recovery
Indiana Hospitals Only
Zero Risk, Maximum Impact - Test our navigator service with no upfront costs
What You Get:
Ready to Transform Your Haitian Patient Care?
Ready to Reduce Readmissions?
Schedule a 30-minute discussion to design your pilot program. We'll review your Haitian patient volume and create a custom tracking plan.
Get Started Today
Prefer to Call?
What Happens Next
Only accepting 2 Indiana hospitals for Q4 2025 pilots. Priority given to hospitals with 25+ Haitian discharges per month.
Meet Your Navigator Team
Licensed RNs practicing in Indiana hospitals who understand both clinical care and cultural barriers
Francesca Prophete, RN
Lead Navigation Specialist & Co-Founder
"I see the same Haitian patients return because they couldn't navigate follow-up care. This is preventable with the right support."
Ernst Pierre
Software Engineer & Co-Founder
"I build the systems that track patient outcomes and prove ROI. Every navigator interaction is measured and optimized."
Combined Team Credentials
Proven expertise in Haitian healthcare navigation and hospital systems